14 years selling RightFax!

The Fax Guys Celebrate Milestone Anniversary

Key industries’ reliance on faxing positions The Fax Guys for continued growth

Celebrating a milestone 14th anniversary, The Fax Guys  have been helping companies cost-effectively, reliably and securely transmit documents since 1998. Maintaining sustained growth throughout the economic downturn, The Fax Guys posted record revenue figures in 2011 and anticipate continued success based on industry forecasts for the FoIP (Fax over IP) market.

Despite the influence of Internet and mobile technology, faxing is still the only communication tool that can confirm successful transmissions, handle large files, and provide audit trails. Exclusively focused on fax automation, The Fax Guys have installed hundreds of RightFax® fax servers nationwide, enabling clients to send, receive, and manage documents directly from their desktop, email, and other applications.

“Contrary to popular belief, faxing is not dead; it remains a critical element for each of our clients’ operations,” said Greg Osterdyk, chief fax guy at The Fax Guys. “Faxing is still the fastest, cheapest, and most secure method of sending documents. Plus, you always know when a fax goes through. Unlike email, faxes don’t get blocked by spam filters or plagued with Internet problems.”

Led by usage in the health care, manufacturing, financial services and transportation industries, the FoIP server market is forecast to grow at 10.9 percent CAGR to $360 million in 2016, according to Davidson Consulting.

“As privacy and HIPAA requirements tighten, faxes will continue to be a mainstay in health care and other industries,” said Osterdyk. “We’ve modeled our business so that we can continue to help clients address the regulations and requirements within which their businesses work.”

Create and customize a RightFax coversheet (again)

(Have you seen this yet? What are you waiting for?)

When I go over our popular posts from our previous blog, there is one stand-out: “How to Create & Customize Coversheets in RightFax”. Who knew that this would be such a widely needed tutorial. Once you learn how to do this, you will see how truly simple this is. Open Text provides stock RightFax coversheets that you can use, but many organizations want to customize or brand their coversheet to mimic their company stationery. This video will show you how to create a coversheet in MS Word, although it can be done in PCL or HTML format as well.

Take a few minutes (ok, 5 minutes!) and see how easy it is to customize your RightFax coversheet.

(Thank you Matt Williams from Open Text for creating this video tutorial)

Still need help? Let The Fax Guys know, we are happy to assist.

Top 5 reasons to RSVP for our RightFax boat cruise!

Top 5 reasons to join us on Lake Minnetonka
on May 16, 2012 for our
RightFax v10 Customer Appreciation Boat Cruise!

No. 5   Your boss won’t be there (unless you invite him/her…and you probably should!)
No. 4   Your office is a little stuffy, you could use the fresh air!
No. 3   Complimentary appetizers & drinks!
No. 2   One-on-one time with our team of RightFax experts! (after all we are The Fax Guys!)
No. 1   Our goodie bags have cool jackets in them! Oh yeah!

Please RSVP so we can count you in for the fun!

WHEN: May 6, 2012 3:00pm – 5:30pm (please be at the dock by 3pm!!)
WHERE: Lake Minnetonka – 2 Water Street – Excelsior, MN 55331
WHO: YOU and your RightFax colleagues!

Click here to RSVP (it’s free!!)

Our newest “Fax Guy” & RightFax Support Technician

Welcome to the newest Fax Guy in our Minnesota office!  Shawn Goodman will fill a role as a  Support Technician and comes to us with a background unlike any Fax Guy we know.  He is a native Minnesotan and  joins us after spending 6 years in the United States Air Force. During his time in the air force, he spent 10 months on two tours in Iraq and ended his military career ranked as a Staff Sargent. He joked that while he enjoyed some things about being in the military, his recruiter made it sound much cooler than it was!

After wrapping up his military career, he studied at the Minnesota School of Business and will graduate in June with a degree in Information Technology.  He enjoys many sports, but especially golf. He is a fan of live music and concerts. Shawn is excited to be a “Fax Guy” and work with our RightFax customers!  Please help us as we welcome Shawn to our team and thank him for his service to our country!

How to send a fax from Outlook

Are you interested in learning how to send a fax from Outlook?  Here is a quick video showing you how to send a fax through Outlook using RightFax.  If you are looking for additional RightFax training – check out the FaxDocs.tv website - http://faxdocs.tv/videocourse

 

I think those FoIP developers are on to something good.

I am not sure exactly who “John” is, but the article he blogged about yesterday (Why Businesses Choose Fax over IP) sure seems to take the concept of Fax over IP (FoIP)  and wrap it up neatly with a bow. I’d like to say “thanks John, you took the words right out of my mouth”, but I was planning to blog on a completely different topic today!

His concise article points out the benefits your IT department can expect when going virtual with FoIP and the pains that can be remedied with the installation of a FoIP solution.  So here you go, check out his entire blog post here.

What do you think?

Still getting used…

It’s good to know that our promotional products are getting used! This mug was a giveaway from over 5 years ago. Thanks to our friend Jenny for snapping a photo and letting us know she is using it and thinking of us!

Introducing Flat Fax Guy

Don’t forget your sunscreen Flat Fax Guy! Looks like Flat Fax Guy is enjoying a nice vacation.

Watch your fax machine. You never know when Flat Fax Guy might show up! If he does show up, snap a photo and email it to tjohnson@thefaxguys.com and we’ll send you a prize (don’t worry, it will be something good!)!

 *Disclaimer: Flat Fax Guy is not related to Flat Stanley. They may be distant cousins, but it has not be confirmed.

Manually Upgrading Your Existing Database for Use with RightFax 10.0

 –Customer Advisory–

Valued customers, please be aware of the following when upgrading to RightFax v10.0

Manually Upgrading Your Existing Database for Use with OpenText RightFax 10.0 

In Knowledge Base article 19604884, the method to manually upgrade a RightFax 9.0, 9.3, or 9.4 database for connection to an existing RightFax 10.0 server installation—using SQL scripts—was described.

Effectively immediately, this method is no longer supported as a migration path to RightFax 10.0. Continuing to use this method may result in unexpected behavior occurring in RightFax 10.0.

As a result, Knowledge Base article 19604884 is no longer available on the Knowledge Center. For more information on upgrading and supported upgrade paths, refer to the OpenText RightFax 10.0 documentation

 

Should you have any questions about this message, please feel free to contact The Fax Guys at 952.224.3340 x206

All aboard! The Fax Guys invite you to set sail with us!

 

RightFax + You + Lake Minnetonka = an afternoon of FUN!

Set sail with the RightFax experts of Dynamic Solutions Group- The Fax Guys!

Spring is in the air and The Fax Guys want to throw a party! We’ve chartered a cruise on May 16, 2012 from 3:00pm – 5:30pm and we want you to come aboard!  Take the afternoon to enjoy fresh air, tasty food, refreshing cocktails and face-to-face time with our team of RightFax experts! We’ll also spend a little time sharing “What we’ve learned so far about RightFax v10.0″. Please RSVP so we can count you in for the fun! Do you want to bring a co-worker? Why not? RSVP for them too!

RSVP  hereThis is a FREE event!

-Please be at the dock (2 Water Street – Excelsior, MN 55331) at 3pm
-Dress is casual
-This is a rain or shine event

If you’ve attended our events in the past, you know that we really know how to throw a party!  Don’t miss this one!

Email questions to tjohnson@thefaxguys.com