Fax Guy Shawn recently shared with me a common RightFax issue that he has encountered while helping our support customers and he thought you would want to be in on the scoop too! Not all issues can be remedied via simple instructions and screenshots, but this one is pretty easy to follow. Our hope is that you can get through this one alone, but if you need us, we are here.
Basically, anytime a print driver is updated on the Windows 7 operating system with FaxUtil installed, some advanced properties on the RightFax Fax Printer get reset. In order for Print to Fax to resume functionality, these settings need to be modified back to the way RightFax likes.
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