At The Fax Guys, we take pride in doing things differently from other companies. It’s why so many companies have switched to our enterprise fax solutions over the years.
Here are 5 things we do that the other guys don’t:
1) Custom Fax Solutions
We take a highly consultative approach and have worked with small businesses and Fortune 500/1000 companies. No two companies are the same, so there is no one-size-fits-all fax solution.
Our dedicated project managers work with our clients every step of the way to ensure that they receive the precise fax solutions they need.
2) Fast Installation/Integration
We’ve installed more than 1000 installations nationwide in many industries:
- Financial Services § Transportation
Our team works fast to install and seamlessly integrate RightFax servers with MFP dealers, medical software, accounting applications and many other 3rd party applications.
3) Unrivaled Support
There is no RightFax support team on the planet who has more experience than our team. With over 100 cumulative years of RightFax experience, our support team is prepared to tackle any fax issue you encounter.
Our support packages include a 24-hour online help desk portal, 24x7x365 emergency support, daily FaxPing monitoring and much more.
4) Customer Service When You Need it
Our customer service and support teams are ALL based in the US. With teams spread out across the country, we offer live support M-F from 8am-5pm in YOUR time-zone, giving you the support and service you need, precisely when you need it.
We take care of our team, and they will take care of you. It’s no wonder we were rated one of Minnesota Business’ “100 Best Companies to Work For” (2012-2016).
5) Education & Training
We don’t just support our clients, we educate them to become fax masters, themselves. Our online training portal, RightFax University features RightFax training webinars, “how-to” videos and answers to all of your RightFax questions.
We Want to Work with You!
OpenText has named us the RightFax Partner of the Year for the past 5 years! We are also the #1 RightFax Support Provider in North America, one of the few Authorized Support Providers of RightFax and an OpenText Platinum Partner.
If you are interested in learning more about our custom fax solutions or support packages, contact our team today.