Your enterprise fax server is a crucial part of your organization, which is why it should not only be customized to your needs, but also perform to the best of its ability at all times. If you are using a RightFax server, there are seven quick tips that can improve your server exponentially.
1. Upgrade to the Latest Version
Keep in mind that RightFax 10.6 will enter Sustained Maintenance in November, 2018, and any version older than RightFax 10.6 is already Past Maintenance.
2. Add Modules
RightFax add-on modules are the best way to customize your server so that it provides solutions based on the needs of your organization. Specific modules can be added to your RightFax environment that add features like:
- Converting fax images into searchable text (Searchable PDF Module)
- Allowing two to four RightFax servers to share a single database (RightFax Shared Services Module)
- Automatically delivering faxes, emails, and encrypted files from SAP, ERP, and CRM systems (RightFax Integration Module)
- Increasing the security of your faxes by encrypting the images (RightFax Encryption Module)
These are only a few of the available modules. Make sure you ask your RightFax provider for more information on the many others that are accessible to you.
3. Stay On Top of Reporting
Frequently reviewing reports can give you valuable insight into the performance of your server. RightFax’s reporting capabilities can help you break down information on channel usage, inbound and outbound faxes and a whole host of other information that can be useful to your organization. This information can be used to identify recurring errors, peak faxing times and a lot of other valuable business intelligence.
4. Set Up a Redundant Server
Redundant servers provide a safeguard against potential server outages. For organizations that handle sensitive data and cannot afford to have a fax server down, redundant servers provide a valuable source of server availability and disaster recovery in the event of an outage. Multiple fax servers share all data in a RightFax database, and you can manage this data from a single location. This type of server setup also provides a level of scalability because loads are balanced across the collective of servers.
5. Monitor Your Server Health
Using 3rd-party dashboards, you can monitor the operational status and performance of your RightFax servers. These dashboards identify errors or capacity issues and allow you to view specific details that help you quickly resolve them. You can monitor single or multiple channels and configure email alerts that notify you when an error is encountered.
6. Setup Automated Server Tests
How can you tell if your fax server is down? In certain cases, a server outage can go on for hours before an organization is notified of the problem. That’s why setting up automated fax server tests is so important. Products like FaxPing send test faxes to your server as often as every fifteen minutes, immediately notifying you if your server does not respond.
7. Fortify Servers With Reliable Support
There is no point in being aware of certain errors or fax server outages if you don’t know how to fix them. The best way to improve the performance of your fax server is to have a reliable team of experts providing you with round-the-clock support for your RightFax environment. To learn more about the support options offered by The Fax Guys, get in touch with our team today.