Faxing from email made simple!
Diem Mail-To-Fax provides a universal email transport layer; allowing RightFax customers to choose from a number of industry standard fax addressing schemes to send faxes via fax bound mail messages. Whether users want to send faxes from their mail client, or you have a custom or industry application that uses email as the transport method for sending transactional documents to RightFax for fax delivery; this connector will simplify the entire configuration and management process.
Diem Mail-to-Fax provides a universal outbound e-mail interface to RightFax. This interface can be used in a number of different environments. It can be used to replace the RightFax Exchange, Lotus Notes, and SMTP Connectors and has the following benefits:
- Eliminates all third-party code from Exchange and Lotus Notes e-mail servers
- No more Exchange outages during RightFax upgrades
- Security conscious design removes need for a Windows file share from Exchange servers
- Uses firewall friendly SMTP transport between Exchange, Lotus Notes, or any SMTP compliant e-mail servers and RightFax without the need for POP3
- Eliminates the need to upgrade RightFax when upgrading Exchange or Lotus Notes
- Supports multiple RightFax servers with disparate user lists
- Can be used as the transport method of sending invoices, purchase order, reports, and other transaction documents through the RightFax system. Most ERP, billing, purchase order, and reporting systems offer mail as one of the transport methods of sending faxes using “simple fax addressing.”
- Provides walk-up faxing from virtually any network multifunction (MFP) device, regardless of make, model or vendor; eliminating the need to purchase specific connectors for each device and device manufacturer.
Let’s get technical
Diem Mail-to-Fax is a .Net application that is normally installed on a RightFax server, but can exist on any Windows machine. It looks like an SMTP server to Exchange. So, once you get it installed, the Exchange administrator creates a Microsoft SMTP Send Connector. Then adds the FAX and RFAX address spaces to this connector as well as an optional SMTP domain (if they want Simple Fax Addressing capability). Then they set the Smart Host value for this connector to the IP address for the Mail-to-Fax application. Once Mail-to-Fax receives an email, it performs a search using the RightFax API to find a user whose “Routing Info” or “Email Address” field matches the sender and sends the fax as that user using the API. Since we’re sending as that user, we rely on RightFax to perform notifications. If you have users sending faxes that don’t exist in RightFax, we can send as a default RightFax user and perform completion notifications from Mail-to-Fax.
- Supports simple fax addressing "Fax Recipient" <email@example.com>
- Supports Exchange FAX: addressing (Used by Exchange GAL Contacts) [FAX:Fax Recipient@9725551212]
- Supports RightFax RFAX: addressing (Used by RightFax Outlook add-on) [RAX:Fax Recipient@/FN=972-555-1212]
Diem Mail-to-Fax only does outbound (sending from Exchange), so we setup a RightFax SMTP Gateway for inbound only processing and point it at the customer’s Microsoft SMTP Receive Connector. Therefore, your users will need to be switched to SMTP inbound routing and notification. Mail-to-Fax does support the Outlook Fax Extension, but it does not support the Advanced Faxing Tab features.
Supports Exchange 5.5, 2000, 2003, 2007, 2010, Exchange 365 with all currently supported versions of RightFax