The Fax Guys

Your RightFax Support Experts

  • (952) 224-3340
  • Home
  • Request a Quote
  • Help Desk Login
  • About Us
    • Why The Fax Guys
    • Why Fax Automation?
    • Is RightFax the Correct Fax Server Software for Me?
    • Jobs – The Fax Guys Are Hiring!
  • Our Solutions
    • OpenText RightFax
      • OpenText RightFax 16.2
      • RightFax Express
    • Cloud Faxing
      • RightFax Connect
      • OpenText Cloud Faxing
    • RightFax Modules
      • Diem Mail to Fax
      • RightFax Management Pack for SCOM
      • Universal RightFax MFP Connector Module
    • Dashboards & BI
      • Intuitive Dashboards for RightFax
      • FaxPulse BI – RightFax Dashboards
    • Fax System Monitoring
      • FaxPing
      • Health Check
    • SIP Trunking
      • SIP Trunking
      • Babytel SIP Trunks for RightFax
      • Dialogic® Brooktrout® Tested FoIP Interoperability
  • Resources & Support
    • Open a Helpdesk Ticket
    • RightFax Support
    • Redundancy & Disaster Recovery
    • RightFax Supported Versions
    • Integrations
      • RightFax and Epic
    • Downloads
      • RightFax User Guides
      • Download Patches & Service Packs for RightFax
      • OpenText RightFax Software Maintenance Program Handbook
    • OpenText Knowledge Center
    • Dialogic Brooktrout Board Advanced Replacement Plans
  • Partner Program
  • RightFax University
    • About RFU
  • Blog
  • Contact Us

How Can You Tell if Your Fax Server is Down?

April 28, 2017 By Fax Girl Leave a Comment

faxping: know what you are missing

How can you tell if your RightFax server is down? Usually, it’s not until you try to send a fax that you know there is a serious problem with the server. While there may be a quick fix for the issue, the time it takes to discover it is the real problem.

When a fax server goes down, companies are at risk of losing sales, breaking violations and losing valuable data, which is why it’s essential to be alerted to the problem as soon as it occurs. While RightFax is an immensely useful and comprehensive program, it does not alert users that the server is either offline or experiencing problems.

That’s Why We Created FaxPing

The market sought a solution to this problem, and our fax experts answered the call. FaxPing is an exclusive product of The Fax Guys that automatically sends a test fax to your server to test its functionality.

You don’t have to do a thing. Just sit back and wait to be alerted should your fax server experience a break in functionality. The sooner you are alerted to the problem, the sooner you can go to work fixing it (or reaching out to your fax support team to resolve the problem).

Test Your Server as Often as You Like

With FaxPing, you can set the frequency of test faxes to your server. If you just want to ensure your server stays online throughout the day, you can have a test fax sent every hour. If your fax server is critical to your business or organization, you can have test faxes sent as often as every 15 minutes.

If a test fax fails to reach your server after three attempts, you will automatically receive an email or text alert letting you know there is breach in service. Whether it’s a small problem or a major issue, you will know as soon as it begins to affect your server.

Try it for Free

If missing a fax will financially harm your company, whether by missed sales or paying fees for missing critical documents, you can’t afford to have your fax server go down without you immediately knowing about it.

Thankfully, you can try FaxPing free for 14 days. Let us show you how valuable it is to always be on top of fax issues before they become major problems. Get your free 14-day trial of FaxPing today.

Filed Under: Fax Tech, FaxPing

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

CALL US 952-224-3340

Request a RightFax Quote

We'll custom-tailor a solution to your exact needs with rapid turnaround to boot!

Learn more about RightFax at RightFax University!  It’s our FREE learning center.

Recent Posts

  • RightFax 16.4 is Coming. See What The Upgrade Has to Offer
  • Our Customers Share Some Love for Our Support Team
  • Getting Started with RightFax FaxUtil
  • RightFax Support Tip: Faxes Stuck in Conversion
  • Linking Multifunction Printers and Copiers With RightFax
RSSTwitterFacebookLinkedinYoutube

Join Our Newsletter

Sign up to receive product updates and the latest RightFax news & notes.

Copyright © 2018 · The Fax Guys, a division of Dynamic Solutions Group · All rights reserved

Press Room · Privacy Policy · Site Map

»
«