Custom fax solutions are important because no two companies or organization has the same needs. Some businesses fax more than others, some use 3rd-party software applications that will need to integrate with their fax software and some companies have a larger need to store files. Because of this, it’s important for a company to choose a fax solutions that meets their specific needs.
Here’s how you can choose the best solution for your organization.
Consider Implementing Fax Over Internet Protocol (FoIP)
FoIP is becoming the industry standard for faxing. Gone are the days where standing fax machines that operate over phone lines are necessary in order to send and receive faxes. FoIP faxing is ideal for businesses who are looking to tie their fax operations into their existing IT infrastructure, allowing them to send and receive using an email platform such as Microsoft Outlook. Whether you are using a desktop PC or a mobile device, FoIP allows you to send faxes from any location, at any time, so long as you have access to the Internet. No fax machines are necessary.
FoIp is also a green solution that can cut costs for your company because you will no longer need to invest in fax hardware, paper, printer ink, etc. Using a fax software like RightFax is safe, secure and easy for most businesses to integrate into their existing infrastructure.
Ask About Add-on Modules
Fax software like RightFax can be installed with a whole host of add-on modules that give your fax software greater capabilities than it already comes with. From Diem Mail-to-Fax, which provides a universal outbound e-mail interface, to encryption modules that provide greater security, there are many ways to add greater security, flexibility and efficiency to your fax solution.
Make sure to ask your fax provider which add-on modules they believe your business can benefit from.
Choose From In-House, Hybrid or Cloud Faxing
There are three typical setup for a RightFax server: in-house, hybrid or Cloud. Hosting an in-house server on the premise of your business is the most ideal solution because it will give you the greatest control over your fax server infrastructure. It will also make it easy for you to integrate existing 3rd-party software applications (such as ERP, EHR, etc.) with your fax server software. These advanced solutions will give you the greatest amount of capability and customization with your fax solution.
A hybrid fax solution allows you to have some applications on the Cloud and others on premise at your location. If you are a particularly small business with little to no IT staff trained in FoIP networks, you may want to choose the option of this setup. If you choose to completely host your fax server on the Cloud (with no fax hardware kept in house), you will need to use Simple Mail Transfer Protocol (SMTP) or web service APIs to complete any integrations with between 3rd party applications and your multifunction devices. It is still recommended to have an IT professional on staff who can help you maintain users, fax numbers and other configurations on your hosted fax server.
Ongoing Fax Support Options
Once your fax server is installed, it’s a good idea to look into fax support options, especially if faxing is critical for your business. If you rely on fax for sales, secure transfer of healthcare, financial, legal, etc. documents, and if compliance with industry regulations is a must for your organization, you can’t allow your fax server to be affected by outages for any extended period of time.
RightFax support options offer comprehensive support for your fax server. With Live support Monday-Friday, 8 AM to 5 PM in your time-zone, a 24-hour online help desk portal to submit service order tickets, remote access for real-time diagnosis and repair and much more, there are plenty of benefits to having a professional team like The Fax Guys watching over your fax server. To learn more about fax solutions and support options, contact our team today.