Our support team works hard to help our customers maintain their fax solutions and keep their businesses running smoothly. Today we are happy to introduce Samuel Santiago, one of our newest support engineers.
Learn more about Samuel.
1. Introduce yourself to the world!
Hi, my name is Samuel Santiago. I was born in Douglas, Arizona and raised in Tucson, Arizona. I have a beautiful wife, Marlena and an 18-month-old baby girl, Elena.
2. What is your current role with The Fax Guys?
I work with The Fax Guys as a Software Support Engineer. My current role is a Help Desk Engineer.
3. Give us a quick Career Summary.
I have been working with RightFax for three years now. I was hired with OpenText back in 2014 as a Technical Analyst and was promoted to Senior Technical Analyst in 2016. Now I am here with The Fax Guys working with RightFax and a couple of other products.
4. What made you want to work with The Fax Guys?
While working at OpenText I came across several issues together with a few engineers from The Fax Guys. Out of all partners we worked with, The Fax Guys stood out and I heard nothing but great things. I decided to apply because it felt like a great opportunity to advance my career and help RightFax users.
5. What do you do in your free time?
I enjoy going to the gym, but the one thing I enjoy even more is eating. I also like catching a movie every once in awhile.
6. If you could send a single fax back in time to any person: who would it be and what would you say?
I would send a fax to John Wayne. I would let him know he has some mighty fine boots and I want to know where to get me a pair.
7. Alma Mater: Southern Arizona Community Academy
8. Favorite sports team: Oakland Raiders and Oakland A’s
9. One food you couldn’t live without: Pizza
10. The song that gets you jamming: Right Where I Need to Be, by Gary Allan
11. A movie title that perfectly sums up your life: Pursuit of Happiness
12. Your most useless talent: I can eat A LOT
13. Biggest fear: The doctor telling me I can’t eat steak.
14. Greatest achievement: I purchased my first house at 19 years old.
Get RightFax Support From Samuel
Samuel is just one of our many RightFax support engineers who make up our nationwide support network. To learn more about our support options and how you can get 8 AM to 5 PM RightFax support in your time-zone, contact The Fax Guys today.