OpenText has come out strongly against rumors that RightFax is ending development and closing up shop, saying that the exact opposite is true. They are more determined than ever to keep delivering enterprise fax solutions! We are excited that OpenText has chosen The Fax Guys to be one of their key distribution partners supporting customers all over North America.
New Investments and RightFax Features
This past June, we saw the release of the RightFax 10.6 Feature Pack 3 Download. If you haven’t already upgraded to this, we highly recommend doing so.The changes to the enterprise grade include a ton of features, new usability and even better stability.
To learn all about the new features, watch our webinar on this topic.
OpenText is also developing new product innovations and enhancements. Their release of OpenText Suite 16 is merely a part of a $2 billion investment in their fax solutions. They continue to push towards healthcare solutions that are specifically designed for providers in the US – RightFax Healthcare Direct and Fax2Mail for Healthcare.
Looking Towards the Future
OpenText is set to roll out their next update in April 2017, which will feature even more capabilities, including integration with OpenText™ Analytics. OpenText has announced that this will allow businesses to:
- “Deliver the transactional data intelligence and volume trends needed to improve operational efficiencies and drive profitability.”
- “Identify and isolate operational issues to make data-driven decisions based on real-time and historical performance indicators.”
- “Improve engagement with stakeholders and provide a culture of performance-driven outcomes with visibility into volume, performance, and deliverability metrics.”
Continuing a Long-Running Partnership
The Fax Guys team is honored that OpenText has awarded the RightFax Global Partner of the Year Award to us for the fifth year in a row!
This award is selected based on feedback from OpenText support, sales and management teams. OpenText is committed to creating fax solutions that work for enterprise businesses. The Fax Guys is committed to providing stellar service for these enterprise fax solutions!
As the leading installation and support provider, we have more than 1,000 installs under our belt and a support team that watches over more than 800 fax servers nationwide. We have the experience and dedication necessary to help our customers succeed!
Contact our team today. We would love to work with you to support your RightFax needs!