There are hundreds of how-to and troubleshooting videos on RightFax University, all of which were created by our very own fax experts. We are constantly creating content that helps users learn more about their RightFax server and resolve any issues they encounter.
What type of information are people looking for when they visit RightFax University? We took a look at our recent analytics and discovered the top five videos people are watching.
#5: Loop Current Errors in RightFax
Loop current is the electrical energy that flows through a telephone line. The current changes when a telephone headset is picked up or when a fax machine tries to signal a line to transmit a fax. Fax admins can occasionally see errors in the FaxUtil interface or fax history. These errors will also be reported in Windows application logs, stemming from either the RightFax Boardserver module service.
This quick video shows you how to resolve these types of errors.
#4: How To Send A Fax Using The Rightfax 10.6 Web Services API
This video is a step-by-step guide that shows users how to send a fax using the RightFax 10.6 Web Services API. Also included are links to the online documentation for the RightFax 10.6 Web Services API, the method of sending a fax in SendJobs, a downloadable SDK for developers, and a method to check if the API is already installed.
#3: How To Configure And Use The Rightfax SMTP Email Gateway
This two-part video covers the use and configuration of the RightFax SMTP email gateway. RightFax servers include an email gateway for SMTP and POP3. Advanced gateways for Microsoft Exchange and Lotus Notes are available as separate and optional modules.
These videos walk users through the process of configuring their SMTP email gateway.
#2: What Is Rightfax And How Does It Work?
This back-to-basics video is quite popular among users looking for a thorough introduction to RightFax. In less than 15 minutes, you will learn the basic features of the Rightfax Product Suite, which includes the Enterprise Fax Manager and FaxUtil.
#1: How To Resolve Common Print-to-fax Issues With RightFax And Windows 7
According to our data, this is one of the most encountered issues with the RightFax Print-to-Fax integration for Microsoft Windows 7. When a print driver is updated on the Windows 7 operating system with FaxUtil installed, some advanced properties on the RightFax Fax Printer are reset. In order for Print-to-Fax to resume functionality, these settings need to be modified back to the way RightFax likes.
This video will show you how to accomplish this task.
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