Keeping your fax server and software up to date is important, but it’s not always easy to tell what the latest version of RightFax is, or even which version you have. You can learn how to check your current version of RightFax here.
How do I know if There is a RightFax Update Available?
OpenText and its partners, like The Fax Guys, are always on top of making announcements when new versions of RightFax are close to being released. When a new version is near, look out for announcement emails. We also always make an announcement of new versions on our blog, so make sure to check it frequently for news and updates. You can also see the current versions of RightFax on our website here.
Should I Immediately Update to the Latest Version of RightFax or Wait?
It is highly recommended, but not necessary to update to the latest version of RightFax when it becomes available. The main reason to upgrade right away is to gain access to the newest features provided by the latest version. We do however recommend that you check with us before you upgrade when new versions come out. At times there are new requirements, changes to clients, or bugs that may affect your specific install or configuration.
There is also a limited “shelf life” to all versions of RightFax, but this doesn’t mean your version of RightFax will cease to work after a certain date. What it does mean is that OpenText will stop “supporting” it. The company will no longer release updates, service packs, or fixes to bugs, etc. This time period of known as “Sustaining Maintenance.”
You can check to see when your version of RightFax will enter Sustaining Maintenance or Past Maintenance on our “Supported Versions of RightFax” page.
If your version of RightFax has entered Sustaining Maintenance, or is Past Maintenance, we highly recommend that you update it immediately.
What is the Safest Way to Update RightFax?
A certain level of technical knowledge is required to update RightFax – it’s not as easy as updating the software on your PC. The safest, most efficient way to upgrade to the newest version of RightFax is to contact our team here at The Fax Guys. We will take the necessary steps to update your server and software and ensure it is working.
To update your version of RightFax, contact our team today.